Terms and conditions
Fineas ApS
CVR Number: 44203669
Address: Vestergade 18C, 1456 København K, Denmark
1. Introduction to Standard Terms and Conditions
1.1 These Terms and Conditions (“Terms and Conditions”) apply to all subscription agreements entered into between Fineas and the company (“Customer”) that subscribes to Fineas’ services.
1.2 Fineas' services refer to the products and services listed on Fineas’ website.
1.3 The website provides an overview of subscription types and add-on modules. Certain features, services, and add-on modules may have specific conditions that must be accepted in addition to the general Terms and Conditions.
1.4 Fineas’ services are exclusively provided to businesses.
2. Formation of Agreement
2.1 An agreement is considered formed when the Customer places an order for one or more services (request for an offer), after which Fineas sends an offer to the Customer for signature.
2.2 Once the Customer has signed the document and Fineas has received the signed document, the agreement (“Agreement”) is considered concluded.
3. Term and Termination of Agreement
3.1 The Agreement takes effect from the date of its conclusion and remains valid for the period specified in Fineas’ offer (“Agreement Period”).
3.2 The Agreement is automatically renewed for a period equivalent to the original Agreement Period unless properly terminated by Fineas or the Customer according to the provisions below.
3.3 The Customer has the right to cancel the Agreement within fourteen (14) days of its conclusion. Subsequently, the Customer commits to an initial period of six (6) months of services from Fineas. After the six (6) months, the Customer may terminate the Agreement effective thirty (30) days after the end of the current five (5) months. This does not affect the Customer's statutory right to cancel the Agreement with immediate effect within fourteen (14) days from the start of the Agreement.
3.4 After the initial six (6) months, the Customer may terminate the Agreement or downgrade the services included in the Agreement by providing written notice to Fineas via email at mst@fineas.io with one (1) month's notice at the end of a month.
3.5 Fineas may terminate the Agreement with one (1) month's written notice at the end of a month.
3.6 Subject to a fourteen (14) day remedy period, Fineas may terminate the Agreement with immediate effect without liability if (i) the Customer fails to comply with the terms of the Agreement, or (ii) the Customer ceases to exist. Such termination must be made by written notice to the Customer, including the reason for termination.
3.7 If the final day for termination according to the provisions above falls on a public holiday, Saturday, Sunday, Constitution Day (June 5th), December 24th, or December 31st, the termination period will expire on the next business day.
4. Payment Terms
4.1 Payment terms are net eight (8) days from the invoice date unless otherwise specified in the Agreement. Fineas reserves the right to suspend the Agreement if an invoice is overdue.
4.2 Fineas uses the Mastercard Supplier Payment Service, an automated payment process that facilitates efficient invoicing and payment for services. Billing will occur before the agreed service period.
4.3 If the Customer fails to pay on time, a reminder will be sent after the invoice due date. If payment is still not received, a second reminder will be sent ten (10) days later with a fee of DKK 150.00. If payment is still not received seven (7) days after the reminder, the Customer's access to the services will be immediately blocked. Access to the services will be restored upon receipt of payment unless Fineas has chosen to terminate the Agreement in accordance with section 3.6.4.4 If the Customer requests a different payment service than the one described in section
4.4, Fineas reserves the right to include a reasonable administration fee for such a request.
4.5 All prices are exclusive of VAT.
5. License Terms
5.1 The Customer obtains a non-exclusive, subscription-based right to use the services from Fineas as selected in the Agreement.
5.2 The Agreement allows the Customer to access the selected services for the specific number of users specified in the Agreement. If the Customer desires additional capacity, functionality, or add-on modules, the Agreement will be automatically updated. The Customer agrees that the price will increase accordingly.
5.3 The right to use Fineas' services is exclusively granted to the Customer, and Fineas' services must not be used by anyone other than the Customer without a separate agreement. However, the Customer is always entitled to share or provide access to products and data included in the services to relevant third parties such as financial advisors, external board members, bank advisors, and legal advisors, provided that access to the services is intended to protect the Customer's interests and is not used for personal purposes.
5.4 Fineas is entitled to continuously update and improve its services. Fineas is also entitled to change the composition and content of its services as long as it does not significantly impair the agreed services to the Customer. Such updates, improvements, and changes may be made with or without notice. Significant changes will be communicated via email.
6. Data Protection
6.1 The personal data of the Customer’s employees, processed, stored, and handled by Fineas, will be managed in accordance with Fineas' privacy policy, which can be found here on the website of Fineas. www.fineas.io
6.2 Fineas acts as a data processor when processing personal data belonging to the Customer as the data controller. This includes, for example, payroll data. Therefore, a data processing agreement must be in place and will form part of the agreement with the Customer.
7. Operational Stability
7.1 Fineas strives for maximum operational stability but is not responsible for outages or operational disruptions, including those caused by circumstances beyond Fineas' control. This includes power failures, equipment defects, internet connections, and telecommunications connections. Fineas disclaims all liability, warranty, claim, or the like, whether direct or indirect.
7.2 In the event of outages or operational disruptions, Fineas will strive to restore normal operations as quickly as possible.
7.3 Planned downtime will primarily be scheduled between 9:00 PM and 6:00 AM CET. If it becomes necessary to deny access to Fineas' services outside these hours, this will be communicated in advance, if possible.
8. Intellectual Property Rights
8.1 With the Customer's prior consent, Fineas is entitled to use the Customer's trademark, including the use of the logo on Fineas' website and in other marketing activities related to Fineas' services, provided that such use is in accordance with good business practice.
8.2 The software, underlying algorithms, and report formats provided by Fineas through the services are protected by copyright.
Last updated: 02/09/2024
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